Coordinator, Public Affairs

Summary: To support the Public Affairs team and the communications goals of the association, especially through public and media relations, content creation and internal and external newsletter communications. 

Essential duties and responsibilities include the following (other duties may be assigned): 

I. Media Relations:

1. Draft and distribute materials such as press releases and statements to staff, media and other stakeholders as directed.
2. Draft and distribute internal and external newsletters. Included, but not limited to:
   1. Mobile Minute (daily)
   2. Public Affairs Update for member companies (biweekly)
3. Manage relationship with news clips service, ensuring stakeholders are receiving complete daily updates of relevant articles, including headlines in policy, member, trade and industry.
4. Monitor news publications to identify other relevant breaking news or coverage on key policy areas, including 5G, wireless, spectrum and infrastructure. Compile supplemental coverage reports as necessary.
5. Monitor assigned hearings, meetings and policy events to support the association’s strategic messaging through media relations and social media coverage.
6. Intake media inquiries by phone and email and route internally. Document and track inquiries through the response process.
7. Post statements, press releases and filings to CTIA website as requested and make general updates to website pages and blogs.
8. Provide editorial assistance (including proofreading, fact-finding, production of templates, etc.) for all CTIA and subsidiary organizations, including digital content (AP Style).
9. Compile and maintain email distribution lists, including reporters, CTIA staff, consultants and external parties.
10. Research and submit for awards and honors that promote the work done by the association and/or its senior team.

 II. Association Support:

1. Attend interdepartmental meetings as necessary.
2. Participate in coalition calls and meetings as necessary.

 III. Other Clerical & Administrative Support:

1. Assist with phones and scheduling.
2. Copying, typing, filing, media database entry and management.
3. Assist with scheduling, information distribution, requests and meetings with CTIA members.
4. Collect and distribute information as requested and as appropriate about, to and for CTIA.

 Supervisory responsibilities:  None

 Competency:

To perform the job successfully, an individual should demonstrate the following competencies: 

Project Management – Coordinates projects, ensuring successful completion.

Customer Service – Responds to requests for service and assistance. Meets commitments.

Interpersonal Skills – Works well as an individual or part of a group. Contributes to building a positive team spirit.

Written Communication – Writes clearly and informatively. Proofreads work for spelling and grammar; able to read and interpret written information.

Judgment – Exhibits sound and accurate judgment. Maintains confidentiality.

Planning/Organizing – Prioritizes shot and long-term work activities. Uses time efficiently.

Professionalism – Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position.

Quality - Demonstrates accuracy and thoroughness.

Attendance/Punctuality - Is consistently at work and meetings on time and prepared.

Dependability - Follows instructions and responds to management direction.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Knowledge:

Strong interest in technology/telecommunications, U.S. government and/or policy or journalism is helpful. 

Computer skills: Demonstrated proficiency with Microsoft office (Word, Excel, Outlook) required. Familiarity with CMS (specifically Wordpress) and social media platforms (e.g., Twitter, LinkedIn, Facebook) preferred. Familiarity with Adobe suite (Photoshop, InDesign, etc.) is an advantage. 

Education and/or experience: Four-year college degree required. Prior experience (inclusive of internships) with public/media relations, advocacy/government relations, membership or trade associations helpful. 

Language skills: Candidates should be detail-oriented with strong knowledge of grammar and punctuation. Strong written and verbal communications skills are required. Proficiency in AP Style preferred. 

Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. This position may require overtime. Candidate must be flexible to work overtime if needed. 

This list describes general job duties and responsibilities.  It is not a complete list of duties. Incumbents may be required to perform additional tasks related to these duties. 

CTIA does not discriminate on the basis of age, sex, color, race, national origin, religion, sexual orientation, gender identity or expression, family responsibilities, marital status, personal appearance, veteran status, political affiliation, matriculation, genetic information, pregnancy or related conditions, disability or any other characteristic protected by law.